Academy module
Hypercare: The 6 Weeks That Determine NPS
As of 2026-06-08
Hypercare: The 6 Weeks That Determine NPS turns consultant positioning, rate discipline, and deal execution into a client-ready operating pattern. The learner leaves with a decision frame, a delivery checklist, KPI controls, and a concrete practice case, so the module can be reused on real SAP analytics work instead of remaining theory. Core outcome: Understand the core concepts behind hypercare: the 6 weeks that determine nps.
Full module available to members.