Conflict: The 5 Modes (Thomas-Kilmann)

As of 2026-06-08

Conflict: The 5 Modes (Thomas-Kilmann) turns consultant positioning, rate discipline, and deal execution into a client-ready operating pattern. The learner leaves with a decision frame, a delivery checklist, KPI controls, and a concrete practice case, so the module can be reused on real SAP analytics work instead of remaining theory. Core outcome: Understand the core concepts behind conflict: the 5 modes (thomas-kilmann).